Chapter 1 : Business Driven Technology

Information technology's impact on business operation

  • Information Technology (IT) - a field concerned with the use of technology in managing and processing information
          - important enabler of business success and innovation
  • Management Information Systems (MIS) - a general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems
         - business function, similar to accounting, finance, operations and human resources

  •  When beginning to learn about information technology it is important to understand
          - data, information, and business intelligence IT resources

          - IT cultures
  • Data - raw facts that describe the characteristics of an event
  • Information - data converted into a meaningful and useful context
  • Business intelligence - applications and technologies that are used to support decision making efforts

People use information technology to work with information
  • Organizational information cultures :
    • Information-Functional Culture - employees use information as a means of exercising influence or power over others
    • Information-Sharing Culture - employees across departments trust each other to use information to improve performance
    • Information-Inquiring Culture - employees across departments search for information to better understand the future and align themselves with current trends and new directions
    • Information-Discovery Culture - employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages