Chapter 14 : Ebusiness

Ebusiness Models

  • Business models is a plan that details how a company creates, delivers, and generates revenues
  • An ebusiness model is a plan that details how a company creates, delivers, and generates revenues on the internet
  • Ebusiness models fall into one of the four categories :
    • business-to-business (B2B)
      • applies to businesses buying from and selling to each other over the internet
    • business-to-consumer (B2C)
      • applies to any business that sells its products or services directly to the consumers online
    • consumer-to-business (C2B)
      • applies to any consumer who sells a product or services to a business on the internet
    • consumer-to-consumer (C2C)
      • applies to customers offering goods and services to each other on the internet
Ebusiness Tools for Connecting and Communicating
  • Email
  • Instant messaging
  • Podcasting
  • Video conferencing
  • Web conferencing
  • Content management systems
The Challenges of Ebusiness
  • Identifying limited market segments
  • Managing consumer trust
  • Ensuring consumer protection
  • Adhering to taxation rules