Chapter 10 : Extending the Organization - Supply Chain Management

Basics of Supply Chain


  • Supply chain management (SCM) involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profatibility
  • The supple chains has three main links
    • Materials flow from suppliers and their upstream suppliers at all levels
    • Transformation of materials into semi-finished and finished products, or the organization's own production process
    • Distribution of products to customers and their downstreams customers at all levels
The five basic supply chain management activities
A typical supply chain
Information Technology's Role in the Supply Chain
  • Information technology integrates planning, decision-making processes, business operating processes, and information sharing for business performance management

The integrated supply chain
Supply Chain Management Success Factors
  • Make the sale to suppliers
  • Wean employees off traditional business practises
  • Ensure the SCM system supports the organizational goals
  • Deploy in incremental phases and measure and communicate sucsess
  • Be future oriented